Programs – Salvation Army Burlington Family Services

Programs Food Bank Assistance

The Burlington Community & Family Services serves those in need in our community in a variety of ways. Our Food Bank is one of our most active programs. Each year we distribute food to more than 3000 area families. We also provide Christmas gifts and toys to close to 1000 area needy children and holiday meals to more than 800 families for preparation of a special Christmas meal.

Our Food Bank is designed for emergency support and our clients are able to shop for a variety of fresh, frozen and canned goods to tide them over for a few days until their next cheque arrives. We also provide a few personal hygiene products and some household cleaning supplies when they are available.

Our hours of operation are:
Monday to Friday – 9:00 am to 11:30 am – for walk in assistance
Monday, Tuesday, Thursday and Friday – 1:00 pm to 4:00 pm – by appointment only
We are closed to clients on Wednesday afternoons.

Client Rights
As a client of Burlington Community & Family Services, you have the right to:
– prompt and courteous treatment
– be treated with respect and dignity in a clean, professional and safe environment
– be served without discrimination
– voice any concerns you may have
– make a complaint without fear of retaliation
– have your personal information treated sensitively and kept confidential
– receive an explanation for the discontinuation or the denial of services
– request and receive information on devotional services, spiritual programs or obtain a referral to the Pastor/Spiritual coordinator.

Client Responsibilities
As a client of Burlington Community & Family Services, you have the responsibility to:
– be respectful of others
– be respectful of The Salvation Army Burlington Community and Family Services property
– contribute to a safe and supportive environment
– communicate to CFS staff when unable to attend arranged meetings or appointments
– complete any required assistance or registrations forms truthfully and advise worker of any changes
– maintain confidentiality of information shared by other participants in groups or programs

Discontinuation of Service
Assistance from The Salvation Army Burlington Community and Family Services may be discontinued for clients who fail to adhere to the responsibilities listed above. Discontinuation of services may include temporary or indefinite suspension of program participation privileges up to and including restricted access to The Salvation Army Burlington Community and Family Services property.

Programs Winter Coat Giveaway

Winter Coat Giveaway Program: Again this year we will be providing warm winter coats for both children and adults who may be in need of a new one, or who may be experiencing winter for the very first time. All coats are like new, and gently used, yet clean and ready to wear.

The dates for COAT DISTRIBUTION are:

Thursday October 24th – Coat Distribution – 10:00am – 3:00pm
Friday October 25th – Coat Distribution – 10:00am – 3:00pm
Tuesday October 29th – Coat Distribution – 10:00am – 3:00pm
Thursday October 31st – Coat Distribution – 10:00am – 3:00pm
Friday November 1st – Coat Distribution – 10:00am – 12:00pm

The location of the Coat Giveaway is at The Salvation Army Church, 2090 Prospect Street, Burlington, (just east of Brant).

If you have a clean, gently used winter coat that you would like to donate, please drop it off at our Mainway location early in October. You can help us make a difference in someone’s life this winter.”

Programs LEAP

"LEAP"

LEAP: Low-income Energy Assistance Program

The Burlington Community and Family Services is an intake agency for the LEAP program.

Please follow this link.

To apply for Union Gas assistance, please call The United Way at 1-888-487-5327. Once you have completed their application you will be directed to contact our office to complete your application by providing supporting documents.

To make an appointment to apply for hydro assistance or to complete an application made through the United Way, please contact Elizabeth at (905) 637 3893 Extension 104.

Programs School backpacks

Each year The Salvation Army Burlington CFS provides backpacks full of school supplies to students in kindergarten through to Grade 8. A simple application needs to be filled out when you visit our office. Successful applicants will pick up their backpacks August 20 or Aug 22 at The Salvation Army Church on Prospect Street. We are pleased to help promote better learning for the youth of today and the leaders of tomorrow.

Donations of supplies or backpacks can be dropped off at our Mainway office any weekday in July between 9:00 am and 4:00 pm.

Programs Summer Camps

"Summer Camps"

Holiday camps are provided in July or August for boys and girls ages 8-12 years. Limited space available please inquire at 905-637-3893.

Programs Income Tax Program

"Salvation Army"

If you have a modest income and a simple tax situation, we can offer referrals to the Volunteer Income Tax programs in the city during the months of March and April. Tax clinics can be found at the Burlington Central Library and at the office of Karina Gould, MP. Remember to bring all your tax slips and forms with you. More information is available at 1-800-959-8281.

Programs Furniture Assistance

"Salvation Army"

For those who are in an emergency situation of loss (fire, flood, etc.), assistance with the purchase of beds and basic furniture items can be arranged through our Thrift Store. This type of assistance is always dependent upon the availability of such items at the Thrift Store.

Programs Emergency Shelter

"Salvation Army"

The Salvation Army Community & Family Services can make referrals for emergency shelter for anyone experiencing temporary homelessness. All referrals go through the Halton Region at 905-825-6000. Or, you may simply call 311.

Programs Clothing

"Clothing Donation"

We do not have a regular supply of used clothing at our Mainway site, however, in emergency situations we can provide clothing vouchers for the Thrift Store. Occasionally we will receive a donation of new clothing items that will be made available to our clients.